Door43 Service Criteria

• Age 13-25  
• Key issue is mental health and emotional wellbeing, or barriers to accessing wellbeing support or community activities  
• Willingness to engage in sessions with a worker face to face or online  

Please note this list is not exhaustive – give us a call if you are unsure.

Presenting issues we can work with:

• Low mood and anxiety 
• Managing Stress or resilience building  
• Emotional regulation  
• Work, education, training support  
• Low level issues around body image and appearance  
• Information and advice on sexual health  
• Information and advice on the impact of Physical health issues  
• Identifying and sourcing wellbeing activities  
• Support needed with sex, relationships, friends, bullying, online safety 

We might support with specialist or clinical services input:

• Moderate – severe panic issues 
• Obsessive behaviours   
• Bereavement  
• Complex needs or trauma  
• Moderate Suicidal ideation  
• Mild to moderate self-harm   
• Gender identity and sexuality   
• Substance use

We cannot provide interventions that directly address:

• High level or immediate suicide risk 
• Immediate mental health crisis  
• Housing crisis   
• Severe and persistent self-harm  
• Psychosis  
• Eating Disorders  
• Young people actively under the influence of substances

Our Pathways

All our interventions are grounded in evidence-based practice, provided with clinical oversight. We have the following types of support available: 

Pathway	Description	Threshold of Need
Open access	Weekly Wellbeing Cafes and Drop In Clinics Out of hours telephone helpline – information, advice and signposting Webinars and online digital support	Level 2 – Universal Plus
Social prescribing	Personalised social prescriptions and wellbeing interventions; finding and increasing motivation to engage in activities that support wellbeing	Level 3 – Partnership Plus
1-1 Interventions	6-8 structured one to one sessions with a health and wellbeing practitioner	Level 4 – Targeted
Groupwork	Resilience building, psychoeducational, and therapeutic groupwork	Level 4 – Targeted
Counselling	Psychotherapy provided by a qualified counsellor (BACP registered)	Level 4 – Targeted

Step up / step down between clinical services and Door43, and transition from young peoples to adult services